C&S Construction - Privacy Policy
Last Updated: December 16, 2025

C&S Construction ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

SMS Consent and Text Messaging

C&S Construction may offer text (SMS/MMS) communications for purposes such as estimates and scheduling, project updates, appointment reminders, account notices, customer support, and promotional messages if you choose to receive them.

Eligibility (18+). By opting in to receive text messages, you confirm that you are 18 years of age or older, or that a parent or legal guardian has provided consent on your behalf where permitted by law.

How we obtain consent. We only send text messages to individuals who have provided consent to receive them. Consent may be obtained when you:

Submit a form on our website that includes an SMS opt-in checkbox or similar disclosure

Request an estimate and provide your mobile number for text updates

Sign a work authorization, intake form, or agreement that includes SMS consent language

Opt in through a digital form, online booking page, or job scheduling process

Text a keyword to a number we provide, when applicable

Where required, our opt-in language will explain what you are signing up for, and we will not require SMS consent as a condition of purchase.

How we use SMS. If you opt in, we may send texts that include:

Service-related messages, such as estimate follow-ups, scheduling, project updates, invoices, receipts, and account notices

Responses to your inquiries and customer support messages

Marketing or promotional messages, but only if you separately opted in to receive promotional texts

Message frequency and fees. Message frequency may vary. Standard message and data rates may apply.

Opting out / getting help. You can opt out at any time by replying STOP to any message. After you opt out, you may receive a final confirmation text and then no further messages unless you re-subscribe. For help, reply HELP or contact us using the information in the Contact Us section below.

No sale or sharing of SMS opt-in data. We do not sell, rent, share, trade, or otherwise disclose your mobile number, SMS opt-in information, or text messaging consent to third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services on our behalf, such as through trusted SMS platform providers.

Mobile information sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors, vendors, or service providers, such as SMS delivery platforms or customer support providers, solely for the purpose of providing services on our behalf. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing purposes.

Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.

1. Information We Collect

We may collect the following types of information when you visit our website, request a quote, contact us, or use our services.

Information you provide

Name

Phone number

Email address

Project details or other messages you submit through forms

Any other information you voluntarily provide when communicating with us

Automatically collected information

When you visit our website, certain technical information may be collected automatically, such as:

IP address

Browser type

Device type

Pages viewed

Date and time of visits

Referring website or source

Interaction data used for analytics and website performance monitoring

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide service estimates

Communicate about projects, scheduling, and updates

Send service-related text messages and account notifications

Improve our website, services, and customer experience

Send marketing or promotional messages only if you have opted in

Maintain security, prevent fraudulent activity, and protect our business and website

Comply with legal obligations and enforce our terms where applicable

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

With trusted service providers who help us operate our business, such as website hosting providers, analytics providers, communication platforms, and customer support tools

With contractors, subcontractors, or partners involved in fulfilling the services you requested

With legal authorities or other parties when required by law, legal process, or to protect our rights, property, or safety

All third parties that process information on our behalf are expected to use reasonable safeguards to protect your information.

SMS-specific privacy statement. We do not share or sell SMS opt-in data, consent records, or mobile numbers for third-party marketing or affiliate marketing. This data is used only to communicate with you and to deliver the messaging services you requested.

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar tracking technologies to help operate our website and better understand how visitors use it.

These technologies may be used to:

Improve website functionality and performance

Remember preferences or settings

Analyze website traffic and usage patterns

Measure the effectiveness of advertising or communications

Personalize your website experience

Cookies may include session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or expired.

You can adjust your browser settings to limit, disable, or block cookies. Please note that some parts of the website may not function properly if cookies are disabled.

5. Data Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These practices may include:

Restricted access to personal information

Use of secure service providers and platforms

Password protection and account access controls

Routine monitoring for security issues where appropriate

Reasonable efforts to protect website forms and submitted data

While we take data security seriously and work to protect your information, no method of transmission over the internet or electronic storage is completely secure. As a result, we cannot guarantee absolute security.

6. Your Choices

You may:

Request access to the personal information we have about you

Ask us to update or correct your information

Request deletion of your information, subject to legal or operational requirements

Opt out of marketing emails or promotional text messages at any time

To exercise any of these rights, contact us using the information listed below.

7. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information unintentionally, we will take reasonable steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

C&S Construction
Phone: (903) 307-4386
Email: [email protected]

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